Who do I call?

  • Who do I contact to see which school my child will attend?

    The Villages of Woodland Springs community is situated in two different school districts. Contact the Keller Independent School District at 817.744.1000 or the Northwest Independent School District at 817.215.0000 to find out which school your child will attend.

  • Who do I report graffiti to?

    Contact the on-site office at 817.741.1719 and email graffiti@fortworthgov.org.

  • Who do I report irrigation problems to?

    Contact the on-site office at 817.741.1719. If there is an irrigation emergency after hours, contact the 24/7 customer care center at 877.378.2388

  • Who do I contact to replace a streetlight?

    Contact Tri-County Electric at 817.379.4703.

  • Who do I contact to report potholes in the street?

    Contact the City of Fort Worth to report street repairs.

  • Who do I report vandalism to?

    Contact the on-site office at 817.741.1719

  • Where is the on-site office located?

    12209 Timberland Blv.d Fort Worth, TX 76244 Open Monday - Friday 9am - 5pm

  • Who do I report violations to?

    Email vows.compliance@fsresidential.com

  • What can we do about our neighbors' barking dog?

    Report it to Fort Worth Code Compliance, 817.392.8708. It is best to report each occurrence and keep a log so the City can take appropriate action.

Homeowners’ Associations

  • What is a homeowners' association and what is its purpose?

    Homeowners’ associations are non-profit corporations created to help preserve property values through the use of architectural controls, design guidelines and use and deed restrictions. Additionally, associations provide for the shared ownership and maintenance of common areas and community facilities. Assessments are charged to owners for the maintenance and upkeep of these common areas and amenities.

  • What do my homeowner's association dues pay for?

    The Association is responsible for paying all operating expenses of Association-owned properties. A brief outline is listed below of items that your homeowner dues contribute to:

    Servicing and lifeguards for the six pools located throughout the community.

    The general maintenance of all common areas, i.e. landscape services which include mowing, edging, tree trimming, chemical treatments, etc. This includes replacement of trees and shrubs.

    Installation and maintenance of seasonal color changes for all the entrance flowerbeds.

    The cost of electricity for the entrance marquees and to operate the irrigation systems at the entrances and common area of the community.

    The cost of the irrigation water itself.

    The cost of repairs and general maintenance of the Association hardscape, including entry features.

  • What is the Board of Directors and what do they do?

    The Board of Directors is established in the Declaration of Covenants, Conditions and Restrictions to act as the governing body responsible for making decisions, establishing policies, enforcing rules and regulations and deed and use restrictions and is responsible for the collection of assessments.

  • Can I pay my assessments at the on-site office?

    Payments can be made via credit card at the on-site office. Payments may also be made online at www.clickpay.com/firstservice or mailed to:

    The Villages of Woodland Springs HOA

    c/o FirstService Residential

    PO Box 62024

    Newark, NJ 07101

  • How do I get a re-sale certificate?

    www.fsresidential.com/texas

  • What does the landscape contract include?

    The community’s landscape contract covers two important areas; landscape and irrigation. The landscape portion includes maintenance of all main entrances, village entrances, turf areas, medians, mitigation and common areas. Maintenance is generally trimming, mowing, edging, fertilizing, clean up and includes trees, flowers, shrubbery, and turf located in contracted areas. The irrigation portion of the contract typically covers maintenance of the community’s irrigation system including major and minor repairs that may be required. It is important to note that the Villages of Woodland Springs is still being developed and built out, therefore not all areas in our community have been turned over to the homeowners’ association for the landscape contractor to maintain.

  • Can I install a satellite dish on my house?

    Yes, but it must be installed in the least visible location. All exterior modifications are subject to prior approval from the ACC Committee. ACC request forms may be found under the forms and info tab.

  • When is Bulk Trash pick up?

    Bulk item trash is picked up during the second full week of each month.

  • Can I fish in the ponds?

    Yes, but you may NOT keep the fish and you must carry a Texas Fishing License (catch and release)

  • What is the mitigation area and why do we have it?

    The mitigation areas are a requirement by the Army Corp of Engineers (ACOE) to compensate or give back to the environment what was removed during the development of our community. Therefore, Keller Joint Venture (KJV), the developer, and the ACOE entered into an agreement that identified these mitigation areas along some of the community’s ponds. The mitigation areas have certain restrictions that are required such as: planting a specified number of trees & shrubbery, allowing natural grasses and underbrush to grow and mowing restrictions. To ensure compliance of these restrictions the ACOE requires annual monitoring of these areas.

Swimming Pools

  • Can I reserve the pools for birthday parties?

    No. The parks and pools are on a first come first serve basis. Only 4 guests are allowed at the pools.

  • What are the pool hours?

    The pool operates Sunday through Thursday 10:00 am to 9:00 pm, Friday and Saturday 10:00 am to 10:00 pm.

    The pools are closed until Spring 2023

  • How do I receive a pool pass?

    Both Homeowners and Renters are able to pick up a pool access fob at the on-site office located at 12209 Timberland Blvd. Homeonwners may email vows.admin@fsresidential.com with their name, address, and email to receive Bluetooth access. Renters must be registered with the association prior to receiving pool access.